Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a safer gambling concern? This page explains how to reach the team behind soireerestaurant.co.uk and what you can expect once you do.

How to Reach Our Editorial Team

Email is the best way to contact us. Write to [email protected] and a real member of the team will read your message and reply personally — we do not rely on automated responses. We aim to reply within two working days, though this can take a little longer during busy periods.

To help us answer quickly, tell us upfront what your message is about. If it relates to a specific casino, bonus offer, or article, mention the page name or the casino involved so we can check the details before replying.

What You Can Get in Touch About

• Questions about our reviews — If anything about how we assess casinos not on GamStop, wagering requirements, withdrawal times, or payment methods is unclear, ask us directly.
• Corrections and factual updates — Casino terms change often. Welcome offers, minimum deposits, withdrawal limits and even ownership can shift without notice. If you believe something we have published is out of date or inaccurate, please tell us and we will look into it.
• Content suggestions — If there is a topic around online casinos, sports betting, or non GamStop gambling sites you would like us to cover in more depth, let us know.
• Partnership or editorial enquiries — If you represent a casino operator, software provider, or another business and want to discuss working with us, introduce yourself and explain what you have in mind. Any commercial relationship we enter into does not influence how casinos are ranked or reviewed.
• Safer gambling concerns — If you or someone close to you is finding gambling difficult to control, mention this in your message. We can point you towards independent support such as GamCare and GAMSTOP, and towards our guidance on trusted non GamStop casinos UK, which covers self-exclusion and deposit limit options in more detail.

What We Cannot Help With

We are a publisher of research-based reviews and guides, not a casino operator, payment processor or regulator. This means we cannot:

• Process deposits, withdrawals or refunds on behalf of any casino
• Resolve individual account issues, verification delays or blocked withdrawals directly with an operator
• Overturn decisions made by a casino's own complaints procedure

If your issue concerns an active account, contact the casino's own customer support first and follow its formal complaints process. If you remain unsatisfied, most licensed operators outline an escalation route, such as an independent alternative dispute resolution service, within their terms and conditions.

Accuracy and How We Handle Feedback

Every review on this site is based on research into publicly available terms, licensing information and stated features at the time of writing. Casino offers, minimum deposits, wagering requirements and withdrawal limits can change without warning, so if you notice a discrepancy between what we have published and what a casino currently advertises, we want to hear about it. We treat reader corrections as a genuine part of keeping our content reliable, and we will review and update pages where the evidence supports a change.

Before You Write In

If your question is about which casinos not on GamStop currently rank highest, how their welcome offers compare, or what payment methods and withdrawal times to expect, you may find the answer already covered on our trusted non GamStop casinos UK page. It is often quicker than waiting for an email reply, and it is updated as terms change.

Whatever the reason for getting in touch, we appreciate you taking the time. Feedback from readers is one of the main ways we keep this site accurate and useful.