Grill 79 Ltd T/A Soiree is committed to protecting the privacy of our users and customers. This privacy policy (“Privacy Policy”) is intended to inform you of how we gather, define, and utilise your Information (as defined below).
It applies to Information collected by us or provided by you, whether in one of our restaurants, over our Website (including the mobile-optimized version of the website accessible from your portable hand-held device), or in any other way (such as over the telephone). It is also intended to assist you in making informed decisions when using our Website, App and our products and services. Please take a minute to read and understand the policy.
All your personal Information shall be held and used in accordance with the EU General Data Protection Regulation 2016/679 (“GDPR”) and national laws implementing GDPR and any legislation that replaces it in whole or in part and any other legislation relating to the protection of personal data. If you want to know what information we collect and hold about you, or to exercise any of your rights as set out in section 9 below, please write to us at the below address or via email at info@soireerestaurant.co.uk
Soiree
79 Queens Road, Buckhurst Hill
Essex, IG9 5BW
Soiree is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This policy outlines how we aim to achieve this and includes the information collected when:
• you use our websites (www.soireerestaurant.co.uk).
• you make a booking
• you order a takeaway
• you download our offers, purchasing a gift card
• you sign up to marketing emails
• you make an enquiry
• someone is interested in working with us.
When you are in one of our restaurants, we may collect the following information when you use the Soiree Restaurants Wi-Fi service:
a) Your name and contact details (date of birth), email address, postcode and mobile telephone number)
b) your physical location, whilst you are in the restaurant only
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site. By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.
What type of Information is Collected from You?
You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfil your booking request and you may dine at our venues.
Soiree Collects Information Such as:
• Title
• Name
• Billing information taken for deposits, or holding credit card information for use in the case of no-shows (where applicable)
• Telephone number
• Company name
• Dietary requests
• Current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Soiree. This information can include:
• Device type (e.g. mobile, computer, laptop, tablet)
• Cookies
• Operating system
• IP address
• Browser type
• Browser information (e.g., type, language, and history)
• Domain names
• Access times
• Settings
• Referring website addresses
• Other data about your device to provide the services as otherwise described in this policy.
Location information:
If you use our website, we may receive your generic location (such as city or neighbourhood)
Careers:
You may submit your CV if you’re interested in working for us info@soireerestaurant.co.uk. This information may include:
• Personal details
• Employment details
• Education
• Salary history
• Other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at info@soireerestaurant.co.uk.
How is Your Information Used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:
• Internal record keeping.
• Send you service emails (booking confirmation and post-dining feedback).
• Improve our products and services.
• Send marketing communications if you have opted in to receive them.
• We may use the information to customise the website according to your interests.
Who has Access to Your Information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf. For example service providers, third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.
Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.
How and Where do we Store Data?
We only keep your personal data for as long as we need to (e.g. for accountancy purposes) in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.
For reservations taken through our online Soiree Reservation system, your data will only be stored in the UK.
Profiling
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.
Your Choice
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at info@soireerestaurant.co.uk
You have a right to request a copy of the personal information that Soiree Restaurant holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: info@soireerestaurant.co.uk
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. We do not keep your personal data for any longer than is necessary.
Security
Data security is very important to us, and to protect your data we have taken suitable measures to safe guard and secure data collected through our Site.
Use of ‘COOKIES’
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns and do not identify you as an individual.
• Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
• Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What happens if our Business Changes Hands?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part. The new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will [NOT] be contacted in advance and informed of the changes. [When contacted you will [NOT, HOWEVER,] be given the choice to have your data deleted or withheld from the new owner or controller.]
Restaurant Groups
We may share your information (such as meal or seating preferences and special occasions) with other restaurants in the same restaurant group. This is to enhance the hospitality experience that we (the restaurant group) provide you when you dine with us (such as, trying to seat you by a window, if you previously expressed a preference for window seating) (“customized service”) and to improve our table and shift planning.
In addition to providing you with more customised service, we may, as permitted by applicable law, share your information with our restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve services.
For more information, please feel free to contact us at: info@soireerestaurant.co.uk
Changes to this Statement
Soiree Restaurant will occasionally update this Privacy Policy to reflect company and customer feedback. Soiree Restaurant encourages you to periodically review this statement to be informed of how Soiree Restaurant is protecting your information. This policy was last updated in May, 2018.
Contact Information
Soiree Restaurant welcomes your comments regarding this Privacy Policy. If you believe that Soiree Restaurant has not adhered to this Privacy Policy, please contact Soiree Restaurant at info@soireerestaurant.co.uk. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.